Effective Date: 04-10-2024
At Agriwork, we strive to provide quality products and services. If you are not satisfied with your purchase, please review our Refund and Returns Policy below.
1. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- Items must be unused, in their original packaging, and in the same condition as when you received them.
- Returns must be initiated within [insert number of days, e.g., 30 days] from the date of purchase.
- Proof of purchase (e.g., receipt or order confirmation) is required.
2. Non-Returnable Items
The following items are non-returnable:
- [List any specific non-returnable items, e.g., perishable goods, custom orders, etc.]
3. Return Process
To initiate a return, please follow these steps:
- Contact Us: Email our customer service team at [insert email address] with your order number and a brief explanation of the reason for the return.
- Receive Confirmation: We will provide you with a return authorization and instructions on how to proceed.
- Return Shipping: You will be responsible for paying the shipping costs for returning the item, unless the item is defective or incorrect.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [insert number of days, e.g., 7-10 business days].
5. Exchanges
If you need to exchange an item for the same item (or a different item of equal value), please follow the same return process. Once we receive the original item, we will process the exchange.
6. Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account and contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [insert email address].
7. Changes to This Policy
We may update this Refund and Returns Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us at: